Companies in Balance protects your privacy in the following ways:
we do not collect more information than is necessary;
we only use your data for the legitimate purposes specified here;
we do not keep your data for longer than necessary;
we do not share your data with any third parties except with your express consent, or in the circumstances described below (Third Party Processors)
We only track anonymous web traffic data. You do not give out personal information by visiting our website.
We may update this policy from time to time by publishing a new version on our website. This policy was last updated on 2nd July 2021.
Sources of Information Collection
Directly from you: via email, our contact web form, telephone, face-to-face meetings, conferences, seminars, training courses
Via publicly available sources: LinkedIn, search engines, social media
By personal referral
When you visit our website
You can visit our website without giving away your personal information. We use Google Analytics, AdWords and Cookies in order to improve our service, user experience and analyse how the website is used. Aside from the approximate location (IP address), the information collected by Google Analytics is anonymous traffic data including device information, general demographics, how long users spend on a page and time of day. The purpose for collecting and using the information is to understand how people are accessing and using the Companies in Balance website, and to improve our services and marketing.
When you contact us
Once you contact us via the website, by appointment booking (Calendly), by email or phone, we collect information about you. The information you fill in (personal information such as your name, email address, organisation) will be processed and stored for the purpose of responding to your request and communicating with you.
When you work with us
If you choose to work with us, we will collect, process and store information you send to us for the purposes of providing our services and communicating with you.
We will only collect such personal information as is strictly necessary in order to carry out the work you have instructed us to do and we will delete this information once it is no longer needed.
Additionally, we may keep your contact details for a period of time for marketing and communications reasons on the basis of our legitimate interests.
Use of public data
We may process information found on public social networking profiles (“Public Data“) and other publicly available sources. This data may include name, employment information, career information, education details, job title, and so on. Public Data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you and/or your employer. The legal basis for this processing is our legitimate business interests.
Third Party Processors
From time to time we may work with carefully selected Digital Marketing partners and service providers who may process personal information about you on our behalf.
Currently our appointed digital marketing agent is
They conduct marketing activity on our behalf, and such activity may result in the compliant processing of personal information.
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, obtaining professional advice, or in relation to legal claims. We may disclose your personal data where that is necessary for compliance with legal or safeguarding obligations.
We store your personal data securely and protect it from unauthorised access, loss, manipulation and falsification.
Access to Information
You have the right to request access to the information we have on you. You can do this by contacting us at email@example.com. In order to comply with your request, we may ask you to verify your identity. For any subsequent access request, we may charge an administrative fee.
If you believe the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified above will be deleted.
If at any point you wish Companies in Balance to delete information we hold about you, you can contact us at the above email address.
Legal Basis for Processing
We have carefully considered your rights and expectations of privacy and our rights to run our business. We have considered the impact on your privacy as a result of our processing of your data to ensure we take appropriate precautions with all data. This helps us ensure that the rights of the data subjects are not unduly impacted and that processing of data in this way is acceptable.
Questions and Contact us
If you have any questions about our collection and storage of data, please contact us at:
Companies in Balance Ltd
32 Blackfriars Road
01444 483 070